Refund policy

Eligible items are able to be returned for store credit or exchanged for a different size. We have a 15-day return policy, which means you have 15 days after receiving your item to request a return on eligible items. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at info@maleveofficial.com. 

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned. Please check the product description or email us for more information about non-returnable items. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. If approved, you’ll receive an email containing information regarding your store credit. If you chose to exchange the product, we will notify you when your new shipment is in transit.