Help Center

Shipping destinations:

• We ship both locally and worldwide. 

**Note: We are not responsible for any custom duty that may incur when shipping international. For more information, contact your local customs to get details about Custom duties. 

Shipping times:

• Destination	Available shipping speeds	Matching services
  Within the US	Economy (5 to 8 business days)	USPS Media Mail USPS Parcel Select Ground UPS SurePost (not available through Shopify Shipping)
  	Standard (3 to 4 business days)	UPS Ground USPS First Class Mail USPS First Class Parcel Service USPS Priority Mail UPS 3 Day Select
  	Express (1 to 2 business days)	UPS 2nd Day Air USPS Priority Mail Express UPS Next Day Air
  Canada	Economy International (6 to 10 business days)	USPS Priority Mail International
  	Standard International (2 to 3 business days)	UPS Standard
  	Express International (1 to 2 business days)	UPS Worldwide Saver UPS Worldwide Express DHL Worldwide Express
  International	Economy International (6 to 18 business days)	USPS First Class Package International
  	Standard International (6 to 12 business days)	USPS Priority Mail International UPS Worldwide Expedited USPS Priority Mail Express International
  	Express International (1 to 5 business days)	UPS Worldwide Saver UPS Worldwide Express DHL Worldwide Express

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.

Note that additional exchange fee may apply if your currency is other than US dollars.

Eligible items are able to be returned for store credit or exchanged for a different size. We have a 15-day return policy, which means you have 15 days after receiving your item to request a return on eligible items. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at info@maleveofficial.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned. Please check the product description or email us for more information about non-returnable items. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. If approved, you’ll receive an email containing information regarding your store credit. If you chose to exchange the product, we will notify you when your new shipment is in transit.

International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

• The customs value is made up of:
• the price paid for the goods,
• the insurance cost,
• the shipping cost.